Account & Operations Coordinator — Grow with Impact

Automatic Data Processing, Inc.; Cincinnati (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Holidays

Professional development and ongoing培训

Job summary

Automatic Data Processing, Inc. is seeking an Account Coordinator/Operations Coordinator in Cincinnati, OH to support multiple client relationships and oversee day-to-day operations.

The role emphasizes exceptional communication, responsiveness, and quality service delivery. Responsibilities include coordinating work orders, assisting field technicians, managing purchasing and subcontractor engagements, and developing reports to monitor performance and client satisfaction.

Qualifications

• Must be proficient in Excel, Teams, SharePoint.
• Excellent verbal and written communication.
• Strong analytical and problem-solving skills.
• Experience coordinating multiple projects simultaneously and completing tasks on time.
• Associate or bachelor’s degree preferred.

Responsibilities

• Support field service technicians and customers daily.
• Manage the flow of work orders, communicate with internal teams, and facilitate service delivery.
• Coordinate purchasing and subcontractor engagement and manage delivery statuses.
• Develop RFPs/RFQs as needed based on customer requirements.
• Continuously develop client relationships and resolve issues to client satisfaction.
• Proactively manage data through dashboard reporting and analysis.

Skills

Excel

Microsoft Teams

SharePoint

Verbal communication

Written communication

Analytical skills

Project coordination

On-call readiness

Education

Associate or BA/BS degree

Experience in facilities operations preferred

Tools

Microsoft Office

Job description

Automatic Data Processing, Inc. is seeking an Account Coordinator/Operations Coordinator in Cincinnati, OH to support multiple client relationships and oversee day-to-day operations.

The role emphasizes exceptional communication, responsiveness, and quality service delivery. Responsibilities include coordinating work orders, assisting field technicians, managing purchasing and subcontractor engagements, and developing reports to monitor performance and client satisfaction.