Account Managers - Strategic Account Executive - SaaS Solutions

ACV Auctions; Chicago (IL); On-site; USD 90,000 - 150,000; Full time

Job summary

ACV Auctions is seeking a Strategic Account Executive to retain and grow relationships with major auto groups in the Central Region. You will build trust with dealership decision makers, become a trusted business partner, and drive adoption of our inventory and analytics tools.

You will coordinate in-store visits, virtual sessions, and executive business reviews to demonstrate value, identify opportunities, and lead quarterly campaigns that respond to market trends and product rollouts.

Qualifications

• Experience in strategic account management with major clients.
• Ability to analyze dealership operations and identify value opportunities.
• Strong communication and presentation skills for executive reviews.

Responsibilities

• Retain major auto groups by building trust with dealership decision makers.
• Coordinate store visits, Zoom sessions, and proactive outreach to drive adoption.
• Lead business reviews and showcase how ACV Auctions tools improve operations and profitability.
• Plan quarterly campaigns to align with market and product launches.
• Monitor usage and outcomes, and upsell where appropriate.

Skills

Inventory management

Relationship building

Training

Coaching

Upselling

Tools

Salesforce

Job description

The Strategic Account Executives activities include: Retention of major auto groups in the Central Region, relationship building, training, infusing best practices, coaching users and consulting with senior management to achieve more profitable sales at a faster rate. The expectation of the Strategic Account Executive is to build trust and rapport with dealership decision makers, become a business partner to them and retain their business so that our company continues its growth trajectory. This is an outstanding opportunity for high energy, experienced professionals who love to advise on operational strategies and motivate people to take their game to the next level.

• Mid-level understanding of Inventory Management practices and operations for new and used vehicles
• Developing expertise with our products so that they become “second hand” in nature Intricate scheduling of accounts for in-store visits, Zoom Meeting sessions and inspirational phone calls
• Coordination and execution of launches on our products for new store(s) that are sold
• Constant monitoring, probing and performance management to ensure that Customers are using the tools the right way and deriving value and benefits from them
• Discovering needs and opportunities, then setting the stage for our Sales Teams to conduct Upgrade/ Upsells
• Renewing customers before their contract terminates to keep them as loyal customers
• Planning and executing quarterly campaigns for strategic impact on new trends in market or product / feature roll outs
• Reporting into Salesforce.com completed actions and follow up meetings with dealer personnel
• Responding to occasional issues that arise with data feeds or application glitches to calm users and work through to solution
• Holding professional and well-crafted Business Reviews with decision makers so that our software and its application become an integral part of their operations
• Other duties as assigned

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