Account Manager (Work from home)

TradeJobsWorkforce; Socorro (TX); Remote; USD 60,000 - 90,000; Full time

Job summary

TradeJobsWorkforce is seeking an Account Manager to drive revenue growth across assigned accounts. You will respond to customer inquiries by phone and email, provide quotes, process orders, and research leads for new sales opportunities.

Responsibilities include generating new sales, coordinating with warehouse for shipments, and liaising with Finance to ensure timely invoicing and documentation. Strong multitasking and timely reporting are required.

Qualifications

• Experience in account management and sales growth on assigned accounts.
• Respond to customer inquiries via phone and email, provide quotes, and take orders.
• Research leads and target accounts for new sales strategies.
• Strong, detailed, and analytical with the ability to multitask and meet deadlines.

Responsibilities

• Grow Revenue and Achieve Profit goals on assigned accounts.
• Respond to customer inquiries via phone & email, provide quotes, and take customer orders.
• Research leads and target accounts for new sales strategies.
• Proactively generate new sales.
• Assist with pulling inventory, prepare shipments, and customer returns.
• Troubleshoot customer concerns.
• Create, close, track, and report sales.

Skills

Account management

Customer service

MS Office

MS Windows

Job description

Job description

Remote: Remote
As an Account Manager, you will be responsible for providing growth on current accounts, including:Grow Revenue and Achieve Profit goals on assigned accounts.Respond to customer inquiries via phone & email, provide quotes, and take customer ordersResearch leads and target accounts for new sales strategiesProactively generate new salesAssist with pulling inventory, prepare shipments, and customer returnsTroubleshoot customer concernsAchieve or exceed assigned sales revenue quotaCreate, close, track, and report salesAssists in the accurate management of all client invoicing and billingsPartners with marketing to maintain and grow established clientsLearn our full-suite of products, services and pricing becoming a Subject Matter Expert (SME) on theseWork closely with warehouse to deal with order and shipping issuesWork closely with Finance to provide billing and documentation in a timely mannerAbility to work with customers in different time zones asAddressing and resolving service concerns, should they arisePreparing client quotes, proposals and presentationsHighly detailed, analytical, accurate andAbility to multitask and meet deadlines underProviding prompt customer feedback and issue resolutionSubmit timely activity reports as required toStrong Computer skills necessary; familiarity with MS Windows,Demonstrated ability to fully understand our full suite of products, services and pricingBe constantly mindful of schedules and be committed to delivering all projects on timeWork with internal and external Project Managers to keep all deliverables moving down the pipeline on timeDynamic project management and collaboration skillsDuties and responsibilities can change depending on business needs.