Account Manager

TWIA Insurance Agency; Greenville (SC); Híbrido; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Career development

Collaborative environment

Hybrid work schedule

Descripción de la vacante

TWIA Insurance Agency in Greenville seeks an motivated Account Manager to be the primary contact for clients, manage relationships, coordinate with internal teams, and ensure successful delivery of products and services.

The ideal candidate is organized, detail-oriented, and passionate about customer service while identifying opportunities to expand client partnerships. This role supports a collaborative, hybrid work environment.

Formación

• Degree in Business, Marketing, Communications preferred but not required.
• Previous experience in account management, customer success, sales, or a similar role.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with CRM platforms and Microsoft Office (Outlook, Word, Excel).

Responsabilidades

• Manage and maintain relationships with assigned client accounts.
• Act as the primary contact for client inquiries and requests.
• Coordinate with internal teams to ensure projects are completed on time.
• Monitor customer satisfaction and proactively address concerns.
• Identify opportunities for upselling and cross-selling services.
• Prepare reports, account updates, and performance reviews.
• Build long-term partnerships based on trust and effective communication.

Conocimientos

Communication

Organization

Time management

CRM proficiency

Microsoft Office

Educación

Degree in Business, Marketing, or Communications

Herramientas

CRM platforms

Outlook

Excel

Descripción del empleo

We are seeking a motivated Account Manager to serve as the primary point of contact for our clients. In this role, you will be responsible for maintaining long-term relationships, understanding client needs, coordinating with internal teams, and ensuring the successful delivery of products and services.

The ideal candidate is organized, detail-oriented, and passionate about providing exceptional customer service while identifying opportunities to expand client partnerships.

Key Responsibilities:

• Manage and maintain relationships with assigned client accounts.
• Act as the primary contact for client inquiries and requests.
• Coordinate with internal teams to ensure projects are completed on time.
• Monitor customer satisfaction and proactively address concerns.
• Identify opportunities for upselling and cross-selling services.
• Prepare reports, account updates, and performance reviews.
• Build long-term partnerships based on trust and effective communication.

Qualifications:

• Degree in Business, Marketing, Communications preferred but not required.
• Previous experience in account management, customer success, sales, or a similar role.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with CRM platforms and Microsoft Office (Outlook, Word, Excel)

What We Offer:

• Competitive salary and benefits.
• Opportunities for professional growth and career development.
• Collaborative and supportive work environment.
• Hybrid work schedule may be considered based on training completion, performance, management approval and departmental business needs