Account Manager Trainee

Century Fire Protection Llc; Duluth (MN); On-site; USD 42,000 - 48,000; Full time

Job summary

Century Fire Protection is a leading full-service fire protection company based in the Southeast, with more than 20 offices across multiple states. This role focuses on building post-sales relationships, following up on inspections, and supporting the account management and office teams in a dynamic environment.

The ideal candidate will have a Bachelor’s degree with 1–2 years of related experience, strong Microsoft Office skills (Word, Excel) and exposure to Microsoft Dynamics 365.

Qualifications

• Bachelor's degree and 1–2 years related experience or equivalent.
• Proficiency in Microsoft Word and Excel.
• Experience with Microsoft Dynamics 365 preferred.

Responsibilities

• Begin to establish post-sales relationships with customers.
• Follow up with customers on completed inspections and inquire about need for additional services.
• Assist superintendents with setting up work orders.
• Respond to customer service requests by phone or email.
• Answer incoming calls and direct to correct party.
• Assist account manager with day-to-day tasks.
• Provide assistance to office administrator with daily administrative tasks.

Skills

MS Word

MS Excel

MS Office

Microsoft Dynamics 365

Education

Bachelor's degree

Tools

Microsoft Dynamics 365

Job description

Div. 8 Duluth, GASummaryResponsible for establishing relationships with customers, responding to service requests, and providing support to Account Managers.Essential Duties and Responsibilities include the following. Other duties may be assigned.Begin to establish post-sales relationships with customers.Follow up with customers on completed inspections and inquire about need for additional services.Assist superintendents with setting up work orders.Respond to customer service requests by phone or email.Answer incoming calls and direct to correct party.Assist account manager with day-to-day tasks.Provide assistance to office administrator with daily administrative tasks.Education and/or ExperienceBachelors degree and one to two years related experience and/or training; or equivalent combination of education and experience.Computer SkillsMicrosoft Office to include Word, Excel; Microsoft Dynamics 365 preferred.***AGENCY NOTICE***Agency Submissions: Century Fire Protection does not accept unsolicited resumes from external Headhunters, staffing agencies or search firms. Any resume submitted without a signed agreement will be considered property of the company, and no fees will be paid.Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!We are experts in design, fabrication, installation, and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a buildings life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia.BenefitsWe believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. Benefits include:MedicalDentalVisionFlexible Spending AccountsVoluntary Life InsuranceShort-term & Long-term DisabilityPaid Time OffPaid Holidays401(K) with Company MatchEmployee Assistance ProgramEmployee Relief FundSupplemental Insurance including Critical Illness, Hospitalization & AccidentCentury Fire Protection is a GREAT place to work! Come and GROW WITH US!