Account Manager Trainee

Century Fire Protection; Duluth (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(K) with Company Match

Paid Time Off

Job summary

Century Fire Protection in Duluth, GA is seeking a detail-oriented dispatcher to manage service work orders and documentation. You will coordinate with customers, obtain approvals, and support Program Managers in daily operations.

This role emphasizes accuracy, communication, and timely updates to records. Ideal candidates hold a Bachelor's degree or have 2+ years of related experience, with proficiency in Microsoft Office.

Qualifications

• Bachelor's degree or 2+ years related experience or equivalent combination.
• Proficiency with Microsoft Office suite including Word and Excel.

Responsibilities

• Dispatch service work orders and maintain records of completed work and customer approvals.
• Provide support to Program Managers.
• Establish post-sales relationship with customers.

Skills

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Word

Excel

Job description

Job Details

Job Location: Century Fire Protection Duluth - Duluth, GA 30096

Position Type: Full Time

Travel Percentage: None

Div. 32 Duluth, GA

Summary

Responsible for dispatching service work orders and record keeping of completed work and customer approvals, while also providing support to Program Managers.

Essential Duties and Responsibilities

• Establishment of the post-sales relationship with customers.
• Creates and dispatches service work orders
• Works with Partners to obtain work schedules
• Places follow up Phone Calls to ensure compliance Assist in invoicing when needed
• Updates system with notes, customer approvals and dispatch work orders
• Completes weekly reports for Program Manager review
• Assists in managing the Customer email box when needed

Education and/or Experience

Bachelors Degree or two or more years related experience and/or training; or equivalent combination of education and experience.

Computer Skills

Microsoft Office to include Word, Excel.

What's In It For You!

Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!

We are experts in design, fabrication, installation, and maintenance of all types of fire protection systems in virtually all commercial markets for each stage of a buildings life cycle. Headquartered in Duluth, GA, Century Fire has more than 20 offices across seven states including Alabama, Florida, Georgia, Kansas, North Carolina, South Carolina, Tennessee, Texas, and Virginia.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short-term & Long-term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident

Century Fire Protection is a GREAT place to work! Come and GROW WITH US!