Account Manager: Tech Support & Service Dispatch

Technology Resource Center of America, LLC; Denton (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Company gym

Full kitchen

Job summary

Technology Resource Center of America, LLC is seeking a Customer Service Support Representative in Denton, Texas. The role involves providing support for various service requests related to phone systems and technology. Candidates should have great communication skills and previous customer service experience.

You'll be handling service requests, dispatching technicians, and managing service orders while ensuring a good customer experience. A fun working atmosphere with a gym and full kitchen is available.

Qualifications

• Previous customer service experience is essential.
• Must possess excellent verbal and written communication skills.
• Ability to manage multiple tasks effectively.

Responsibilities

• Provide top-notch customer service.
• Dispatch technicians for service requests.
• Open and manage service orders.

Skills

Customer service experience

Calm under pressure

Verbal communication

Written communication

Organizational skills

Understanding of computers

Time management

Telecommunication technology skills

Education

High school or equivalent

Job description

Technology Resource Center of America, LLC is seeking a Customer Service Support Representative in Denton, Texas. The role involves providing support for various service requests related to phone systems and technology. Candidates should have great communication skills and previous customer service experience.

You'll be handling service requests, dispatching technicians, and managing service orders while ensuring a good customer experience. A fun working atmosphere with a gym and full kitchen is available.