Residential Service Technician - Customer Experience Pro

Defense Mechanics Inc; Denton (TX); On-site; USD 23,419 - 26,174; Part time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid Life Insurance

Vacation, Holidays, and Sick Days

Short & Long Term Disability

401(k) Retirement Plan with company match

Tuition Reimbursement Program

Job summary

Defense Mechanics Inc in Denton, Texas is seeking a dedicated individual for a position that requires strong communication skills and the ability to thrive in a fast-paced environment. The ideal candidate will ensure customer satisfaction while managing administrative tasks efficiently.

Applicants should possess a High School Diploma or GED, a valid driver’s license, and have a clean driving record. The role offers a supportive work environment with structured benefits.

Qualifications

• Must possess a can-do attitude with a strong work ethic.
• Adept to work in a fast-paced environment.
• Responsible for the overall experience of our customers.

Responsibilities

• Provide accurate and timely completion of required paperwork.
• Compare and evaluate possible customer service solutions.
• Recommend a customized service plan that best meets customer needs.

Skills

Strong verbal and written communication skills

Ability to work in a fast-paced environment

Customer service solutions evaluation

Education

High School Diploma or Equivalent (GED)

Job description

Defense Mechanics Inc in Denton, Texas is seeking a dedicated individual for a position that requires strong communication skills and the ability to thrive in a fast-paced environment. The ideal candidate will ensure customer satisfaction while managing administrative tasks efficiently.

Applicants should possess a High School Diploma or GED, a valid driver’s license, and have a clean driving record. The role offers a supportive work environment with structured benefits.