Account Manager - State Farm Agent Team Member

Lara Ross - State Farm Agent; West Chester (Chester County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Lara Ross - State Farm Agent in West Chester, PA seeks an Account Manager to support daily operations and strengthen customer relationships. You will act as a liaison between customers and internal departments, helping grow the agency through proactive service and product recommendations.

You will conduct policy reviews, explain options, and sell appropriate insurance solutions to both new and existing clients.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Sales targets

Leadership

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I opened my agency in 2011 and currently lead a close-knit team of three. As a second-generation State Farm agent, insurance has always been part of my family's story. Before opening my agency, I worked at State Farm Corporate and as a State Farm team member. I'm a proud Penn State graduate, married with three children and a dog, and have called West Chester home for over 20 years!

Giving back is important to me, and I enjoy staying involved in our community through volunteering at St. Agnes Parish and supporting local youth sports.

Our agency offers a Simple IRA, health benefits, group life and disability insurance, and a strong emphasis on work-life balance. We also enjoy office lunches, holiday parties, and working in a vibrant downtown location with plenty of great lunch spots nearby. I genuinely value work-life balance and make it a priority for my team.

Our office is fun, positive, and welcoming, with a strong focus on relationships and teamwork. I'm looking for someone who is enthusiastic, personable, and brings a great attitude to work each day. If you're eager to contribute, enjoy building relationships, and want to be part of a supportive team that values both hard work and having fun, we'd love to meet you!

Role Description:

As an Account Manager for Lara Ross - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.