Account Manager - State Farm Agent Team Member

State Farm Agent; Cypress (TX); On-site; USD 40,000 - 100,000; Full time

Benefits offered by this job

Paid time off (holidays and personal/sick days)

Salary plus commission/bonus

Growth potential/opportunities for advancement

Health Benefits available

Free food & snacks

Free uniforms

Job summary

Jeff Adragna's State Farm in Cypress, Texas, seeks an Account Manager to enhance agency operations by supporting customer experiences and managing team performance. You will build customer relationships and provide prompt, accurate service regarding insurance products and financial services.

The ideal candidate has excellent communication skills, a strong customer service background, and is eager to obtain necessary insurance licenses. Benefits include paid time off, salary plus commission, and opportunities for professional growth.

Qualifications

• Experience in customer service required.
• Proactive in problem-solving.
• Able to work in and manage a team environment.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Customer service experience

Sales experience

Problem-solving

Team collaboration

Windows computer applications

Education

Property and Casualty License

Life and Health License

Job description

As an Account Manager with Jeff Adragna State Farm, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

Qualifications

• Excellent communication skills - written, verbal, and listening. Highly organized and detail-oriented.
• Experience in customer service required.
• Experience in managing customer service preferred.
• Experience in sales preferred.
• Proactive in problem-solving.
• Able to work in and manage a team environment.
• Experience in Windows computer applications.
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment.
• Able to obtain Property and Casualty License.
• Able to obtain Life and Health License.

Benefits

• Paid time off (holidays and personal/sick days).
• Salary plus commission/bonus.
• Growth potential/opportunities for advancement within the agency.
• Health Benefits available.
• Free food & snacks.
• Free uniforms.

Compensation: $40,000.00 - $100,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.