Account Manager – Remote | Pacific Time Zone Hours

Apollo Solutions; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

A leading technology provider is seeking an experienced Account Manager to manage a portfolio of strategic accounts on the West Coast. This role emphasizes building strong client relationships, driving retention, and identifying upsell opportunities within a collaborative SaaS environment. Ideal candidates will have a proven track record in Account Management, excellent communication, and commercial awareness. You will collaborate with various internal teams to support business growth initiatives while ensuring seamless service delivery to clients.

Qualifications

• Proven experience in Account Management within a SaaS environment.
• Strong commercial awareness and revenue growth mindset.
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage and grow a portfolio of strategic client accounts.
• Build trusted, long-term relationships with senior stakeholders.
• Lead client onboarding and ensure successful implementation milestones.

Skills

Account Management

Commercial awareness

Communication skills

Stakeholder management

Data analysis

Tools

CRM systems

Project management systems

Job description

We’re partnering with a well-established, international technology provider supporting clients across the publishing, information services, and intellectual property sectors.

They are looking for a commercially driven Account Manager to take ownership of a portfolio of strategic accounts across the West Coast.

This is a high-impact role focused on long-term client partnerships, revenue growth, and strategic account development within a SaaS-led environment.

The Opportunity

You’ll act as a trusted advisor to key clients - building strong relationships, driving retention, and identifying opportunities to expand account value. Working cross-functionally with Product, Marketing, Finance and Sales teams, you’ll ensure seamless service delivery while contributing to broader business growth initiatives. This role would suit someone who combines strong commercial instincts with excellent relationship management skills and enjoys working in a collaborative, fast-moving tech environment.

Key Responsibilities

• Manage and grow a portfolio of strategic client accounts
• Build trusted, long-term relationships with senior stakeholders
• Lead client onboarding and ensure successful implementation milestones
• Identify upsell and revenue growth opportunities within existing accounts
• Monitor performance metrics and provide strategic insight and reporting
• Partner internally with Product, Marketing, Finance and Sales teams
• Support forecasting and revenue tracking activities
• Maintain accurate CRM and project documentation

What We’re Looking For

• Proven experience in Account Management within a SaaS environment
• Strong commercial awareness and revenue growth mindset
• Excellent communication and stakeholder management skills
• Comfortable analyzing data and translating insights into action
• Experience using CRM and project management systems