Account Strategist

AutoStyle Marketing; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

AutoStyle Marketing is seeking an experienced Account Strategist to manage client relationships, ensure satisfaction, and identify growth opportunities in a remote-first role. You will serve as the primary contact for assigned clients, understanding their business needs and goals while collaborating with sales, marketing, and product teams to drive upsell and account growth.

The position emphasizes strong communication, interpersonal skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Bachelor's degree in Business, Marketing, or related field (or equivalent).
• 1+ year of experience in account strategy or related field.
• Excellent communication and interpersonal skills.
• Strong project management and multi-tasking ability.
• Experience with CRM software and PM tools.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Develop a thorough understanding of each client's business needs and goals.
• Communicate effectively with clients to ensure satisfaction with our products and services.
• Identify opportunities for upselling and cross-selling to increase growth and revenue.
• Collaborate with sales, marketing, and product teams to meet client needs.
• Analyze and report on client performance metrics to inform strategy.
• Manage client projects and ensure on-time, on-budget delivery.
• Provide regular updates and reports to clients on progress.

Skills

Client relations

Communication

Interpersonal skills

Project management

CRM tools

Data analysis

Cross-functional teamwork

Education

Bachelor's degree in Business/Marketing or related field

Tools

CRM software

PM tools

Job description

We are seeking an experienced and motivated Account Strategist to join our team. The Account Strategist will manage client relationships, ensure their satisfaction with our products and services, and identify growth opportunities. The ideal candidate should have excellent communication and interpersonal skills, a proven track record of success, and the ability to work in a fast-paced environment.

This is a remote-first role, with a strong preference for applicants from the United States and Canada.

Our office is in the greater Seattle area, and local in-person meetings may be required from time to time.

Responsibilities:

• Serve as the primary point of contact for assigned clients, building and maintaining strong relationships.
• Develop a thorough understanding of each client's business needs and goals.
• Communicate effectively with clients to ensure their satisfaction with our products and services.
• Identify opportunities for upselling and cross-selling to increase account growth and revenue.
• Collaborate with cross-functional teams, including sales, marketing, and product, to meet client needs.
• Analyze and report on client performance metrics, using data to inform strategic decisions.
• Manage client projects and ensure they are completed on time and within budget.
• Provide regular updates and reports to clients on project status and progress.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience).
• 1+ year of experience in account strategy, management, marketing, or a related field.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Strong project management skills and the ability to manage multiple projects simultaneously.
• Analytical skills and the ability to use data to inform strategic decisions.
• Experience with CRM software and project management tools.
• Ability to work effectively in a fast-paced environment.