Account Manager, Redi-Mix Concrete Solutions

Knight's Companies; Columbia (SC); On-site; USD 62,000 - 98,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

PTO

Paid holidays

401(k) with company match

Short-term disability

Long-term disability

Company-paid life insurance

Voluntary life insurance

Critical illness insurance

Hospitalization insurance

Accident insurance

Pet insurance

Job summary

Knight’s Companies in Columbia, SC, seeks an Account Manager - Redi-Mix Concrete to support sales, quotes, orders, and client relations. This role emphasizes customer service, coordination across operations, and driving growth through strategic account management.

The ideal candidate holds a Bachelor’s degree (or equivalent) with 3–5 years in construction, especially in concrete, and possesses strong communication, budgeting, and numeric skills. A valid driver's license is required.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 3–5 years’ construction industry experience, preferably in the target market.
• Concrete industry experience preferred.
• Excellent people skills and customer-focused philosophy.
• Must communicate effectively with people at all operations levels.
• Experience in budget and goal preparation, contract negotiation and program development.
• Computer proficiency to include Word, Excel, and Power Point.
• Have good mathematics skills including use of feet, inches, and fractions.
• Valid driver’s license in state of residence.

Responsibilities

• Prepare accurate customer quotes based on our pricing matrix, ensuring clarity on product quality and services.
• Place orders and monitor production and delivery to ensure timely fulfillment.
• Build and maintain strong relationships with key accounts to enhance satisfaction.
• Collaborate with management to plan objectives, coordinate operations, and establish procedures to achieve goals.
• Execute a strategic plan to maintain regular contact with customers, ensuring ongoing satisfaction and loyalty.
• Troubleshoot customer complaints regarding billing, quality, and service.
• Provide efficient resolutions to ensure customer satisfaction.
• Assist Billing and Credit departments in resolving account issues.
• Participate in networking events to promote our products and services.
• Assist customers and Quality Control in expediting mix design submittals.
• Perform project research and review specifications for quality control verification prior to bidding.
• Monitor contractor performance in credit, pricing, delivery, and purchasing. Assist accounting with billing and collections.

Skills

People skills

Communication

Budget & goals

Contract negotiation

Program development

Microsoft Word

Microsoft Excel

PowerPoint

Mathematics (feet/inches/fract)

Driver's license

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Knight’s Companies in Columbia, SC, seeks an Account Manager - Redi-Mix Concrete to support sales, quotes, orders, and client relations. This role emphasizes customer service, coordination across operations, and driving growth through strategic account management.

The ideal candidate holds a Bachelor’s degree (or equivalent) with 3–5 years in construction, especially in concrete, and possesses strong communication, budgeting, and numeric skills. A valid driver's license is required.