Account Manager - Redi-Mix Concrete | Client Growth

Knight’s Companies Inc.

Columbia (SC)

On-site

USD 85,000 - 95,000

Full time

40 hours ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

PTO / Holidays

401(k) with company match

Short-Term Disability

Long-Term Disability

Life insurance

Voluntary insurance programs

Job summary

Knight’s Companies Inc. is seeking an Account Manager - Redi-Mix Concrete in Columbia, SC. You will prepare quotes, process orders, and ensure timely delivery while building strong client relationships and supporting sales growth.

You’ll collaborate with management to set objectives, resolve billing issues, and assist in budgeting and contract development. This role offers stability, comprehensive benefits, and opportunities to impact multiple markets within our family-owned group.

Qualifications

Bachelor’s degree required or equivalent combination of education and experience.
Three (3) to five (5) years’ construction industry experience, preferably in the target market.
Concrete industry experience preferred.
Excellent people skills and customer-focused philosophy.
Must be able to communicate effectively with people at all operations levels.
Must have experience in budget and goal preparation, contract negotiation and program development.
Computer proficiency to include Word, Excel, and Power Point.
Have good mathematics skills including use of feet, inches, and fractions.
Valid driver's license in state of residence.

Responsibilities

Prepare accurate customer quotes based on our pricing matrix and clarify product quality and services.
Place orders and monitor production and delivery for timely fulfillment.
Build and maintain strong relationships with key accounts to increase activity.
Collaborate with management to plan objectives, coordinate operations, and establish procedures.
Execute a strategic plan to maintain regular contact with customers and loyalty.
Troubleshoot customer complaints regarding billing, quality, and service.
Provide efficient resolutions to ensure customer satisfaction.
Assist Billing and Credit departments in resolving account issues.
Participate in networking events to promote products and services.
Assist customers and Quality Control in expediting mix design submittals.
Perform project research and review specifications for quality control prior to bidding.
Monitor contractor performance in credit, pricing, delivery, and purchasing; assist accounting with billing and collections.