Account Manager - Redi-Mix Concrete

Knight's Companies; Columbia (SC); On-site; USD 62,000 - 98,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

PTO

Paid holidays

401(k) with company match

Short-term disability

Long-term disability

Company-paid life insurance

Voluntary life insurance

Critical illness insurance

Hospitalization insurance

Accident insurance

Pet insurance

Job summary

Knight’s Companies in Columbia, SC, seeks an Account Manager - Redi-Mix Concrete to support sales, quotes, orders, and client relations. This role emphasizes customer service, coordination across operations, and driving growth through strategic account management.

The ideal candidate holds a Bachelor’s degree (or equivalent) with 3–5 years in construction, especially in concrete, and possesses strong communication, budgeting, and numeric skills. A valid driver's license is required.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 3–5 years’ construction industry experience, preferably in the target market.
• Concrete industry experience preferred.
• Excellent people skills and customer-focused philosophy.
• Must communicate effectively with people at all operations levels.
• Experience in budget and goal preparation, contract negotiation and program development.
• Computer proficiency to include Word, Excel, and Power Point.
• Have good mathematics skills including use of feet, inches, and fractions.
• Valid driver’s license in state of residence.

Responsibilities

• Prepare accurate customer quotes based on our pricing matrix, ensuring clarity on product quality and services.
• Place orders and monitor production and delivery to ensure timely fulfillment.
• Build and maintain strong relationships with key accounts to enhance satisfaction.
• Collaborate with management to plan objectives, coordinate operations, and establish procedures to achieve goals.
• Execute a strategic plan to maintain regular contact with customers, ensuring ongoing satisfaction and loyalty.
• Troubleshoot customer complaints regarding billing, quality, and service.
• Provide efficient resolutions to ensure customer satisfaction.
• Assist Billing and Credit departments in resolving account issues.
• Participate in networking events to promote our products and services.
• Assist customers and Quality Control in expediting mix design submittals.
• Perform project research and review specifications for quality control verification prior to bidding.
• Monitor contractor performance in credit, pricing, delivery, and purchasing. Assist accounting with billing and collections.

Skills

People skills

Communication

Budget & goals

Contract negotiation

Program development

Microsoft Word

Microsoft Excel

PowerPoint

Mathematics (feet/inches/fract)

Driver's license

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Since 1969, Knight’s Companies has grown from a single septic tank pumping truck into a trusted, family-owned leader in construction and manufacturing services. Built on quality, integrity, and customer service, Knight’s Companies is committed to excellence across its Redi-Mix, Precast, Trucking, and Pumping operations.

We are excited to announce an opportunity for a proactive and detail-oriented Account Manager - Redi-Mix Concrete to join our dynamic team! This role offers a chance to engage with clients, support sales, and contribute to our business growth.

What You’ll Do

• Prepare accurate customer quotes based on our pricing matrix, ensuring clarity on product quality and services. You'll help clients understand our offerings!
• Place orders and monitor production and delivery to ensure timely fulfillment. Your diligence will ensure clients receive what they need!
• Build and maintain strong relationships with key accounts to enhance satisfaction and increase activity across sectors. Your relationship-building skills are crucial for our success!
• Collaborate with management to plan objectives, coordinate operations, and establish procedures to achieve goals. Your strategic input will shape our future!
• Execute a strategic plan to maintain regular contact with customers, ensuring ongoing satisfaction and loyalty. Your dedication will keep clients returning!
• Troubleshoot customer complaints regarding billing, quality, and service. Your problem-solving skills will ensure client satisfaction!
• Provide efficient resolutions to ensure customer satisfaction. Your commitment to excellence will leave a lasting impression!
• Assist Billing and Credit departments in resolving account issues. Your teamwork will keep operations running smoothly!
• Participate in networking events to promote our products and services. Your networking skills will open doors for us!
• Assist customers and Quality Control in expediting mix design submittals. Your attention to detail will ensure we meet our clients' needs!
• Perform project research and review specifications for quality control verification prior to bidding. Your thoroughness will help us win bids!
• Monitor contractor performance in credit, pricing, delivery, and purchasing. Assist accounting with billing and collections. Your insights will drive our success!

What You Need to be Successful

• Bachelor’s degree required or equivalent combination of education and experience.
• Three (3) to five (5) years’ construction industry experience, preferably in the target market.
• Concrete industry experience preferred.
• Excellent people skills and customer-focused philosophy.
• Must be able to communicate effectively with people at all operations levels.
• Must have experience in budget and goal preparation, contract negotiation and program development.
• Computer proficiency to include Word, Excel, and Power Point.
• Have good mathematics skills including use of feet, inches, and fractions.
• Valid driver’s license in state of residence.

What We Offer

• Competitive pay
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) and Paid Holidays
• 401(k) with Company Match
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Company-Paid Life Insurance
• Voluntary insurance programs including Life, Critical Illness, Hospitalization, Accident and Pet Insurance.

Interested in opportunities in other Knight’s Companies locations?

We’re hiring across our other markets:

• Lowcountry: Charleston/Jedburg/St. George/Moncks Corner
• Midlands: Columbia/Lexington/Irmo/Blythewood/Lugoff/Sumter
• South: Aiken/Hampton/Beaufort/Okatie/Richmond Hill/Savannah

Join our team and be part of a company that values safety, hard work and professionalism. We offer a supportive work environment, opportunities for growth, and comprehensive benefits to help you succeed in your career.

EOE