Strategic Account Manager – Redi-Mix Concrete

Knight’s Companies Inc.; Savannah (GA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, and Vision Insurance

PTO and Holidays

401(k) with Company Match

STD

LTD

Company-Paid Life Insurance

Voluntary insurance programs

Job summary

Knight’s Companies Inc. is seeking an Account Manager - Redi-Mix Concrete to engage with clients, support sales, and drive growth. You will prepare quotes, manage orders, and ensure timely delivery while building strong relationships with key accounts across sectors.

The role requires a bachelor’s degree or equivalent, 3–5 years of construction experience (preferably in the concrete industry), and proficiency with Word, Excel, and PowerPoint. A valid driver’s license is also required.

Qualifications

• Bachelor’s degree required or equivalent combination of education and experience.
• Three (3) to five (5) years’ construction industry experience, preferably in the target market.
• Concrete industry experience preferred.
• Excellent people skills and customer-focused philosophy.
• Must be able to communicate effectively with people at all operations levels.
• Must have experience in budget and goal preparation, contract negotiation and program development.
• Good mathematics skills including use of feet, inches, and fractions.

Responsibilities

• Prepare accurate customer quotes based on our pricing matrix, ensuring clarity on product quality and services.
• Place orders and monitor production and delivery to ensure timely fulfillment.
• Build and maintain strong relationships with key accounts to enhance satisfaction and increase activity across sectors.
• Collaborate with management to plan objectives, coordinate operations, and establish procedures to achieve goals.
• Execute a strategic plan to maintain regular contact with customers, ensuring ongoing satisfaction and loyalty.
• Troubleshoot customer complaints regarding billing, quality, and service.
• Provide efficient resolutions to ensure customer satisfaction.
• Assist Billing and Credit departments in resolving account issues.
• Participate in networking events to promote our products and services.
• Assist customers and Quality Control in expediting mix design submittals.
• Perform project research and review specifications for quality control verification prior to bidding.
• Monitor contractor performance in credit, pricing, delivery, and purchasing. Assist accounting with billing and collections.

Skills

People skills

Communication

Budgeting

Contract negotiation

Program development

Math skills

Education

Bachelor’s degree or equivalent

Tools

Word

Excel

PowerPoint

Job description

Knight’s Companies Inc. is seeking an Account Manager - Redi-Mix Concrete to engage with clients, support sales, and drive growth. You will prepare quotes, manage orders, and ensure timely delivery while building strong relationships with key accounts across sectors.

The role requires a bachelor’s degree or equivalent, 3–5 years of construction experience (preferably in the concrete industry), and proficiency with Word, Excel, and PowerPoint. A valid driver’s license is also required.