Account Manager, Landscape Growth & Client Success

Santa Rita Landscaping Inc.; Mesa (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Family company culture from the ground

Industry leading compensation

Incentive program

Paid vacation and holidays

Company vehicle

Health insurance

401(k) with company match

Professional development opportunities

Job summary

Santa Rita Landscaping Inc. in Mesa, AZ, is seeking an Account Manager to grow relationships with commercial clients, present property-improvement recommendations, and manage all customer communications within client portfolios, ensuring quality service and adherence to budget.

You will lead renewals, pursue revenue and profitability goals, schedule client visits, resolve issues, and collaborate with staff to deliver landscape enhancements.

Qualifications

• 3+ years' experience in the landscape industry in an account management or similar capacity.
• Exceptional interpersonal communication and relationship building skills
• Strong organization and conflict management abilities
• Capacity to make critical judgments, solve problems and demonstrate careful attention to detail
• Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
• Experience in managing enhancement sales and estimation
• A Winning Attitude!

Responsibilities

• Build and foster relationships with clients and ensure satisfaction
• Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
• Manage all customer communication within client portfolio.
• Partner with client to actively promote landscape enhancements to beautify existing properties.
• Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
• Lead in the resolution of customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the customer portfolio.

Skills

Account management experience

Client relationship building

Communication skills

Problem solving

Leadership ability

Job description

Santa Rita Landscaping Inc. in Mesa, AZ, is seeking an Account Manager to grow relationships with commercial clients, present property-improvement recommendations, and manage all customer communications within client portfolios, ensuring quality service and adherence to budget.

You will lead renewals, pursue revenue and profitability goals, schedule client visits, resolve issues, and collaborate with staff to deliver landscape enhancements.