Landscape Account Manager - Growth & Retention

Gabriel Group; Corpus Christi (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Maldonado Nursery and Landscaping in Corpus Christi, TX is seeking a Landscape Account Manager to manage a portfolio of accounts, build the book of business, and upsell existing clients. The role requires spending time in the field with your team to oversee performance, quality and financials, while collaborating with production and irrigation managers to meet company goals.

You will be the primary contact for clients, develop strong relationships, and lead a team of landscape professionals to

Qualifications

• 3+ years of Account Manager experience in the landscaping industry.
• Valid Texas Driver's License.
• Experience using Aspire is a plus.

Responsibilities

• Develop and maintain long term relationships and direct communication with client organizations to ensure service expectations are met.
• Maintain knowledge of service offerings and identify opportunities for customers.
• Manage account profitability and strive for retention and growth.
• Act as primary escalation point for client concerns and service issues.
• Conduct regular service reviews with clients to assess expectations.
• Promote enhancements that upgrade landscape functionality and aesthetics.
• Stay current on industry standards, contracts, and terms.
• Identify client needs and demonstrate value of MNL through solutions.
• Prepare action plans, audits, and input trends for system improvements.
• Sell landscape upgrades and related services.
• Summarize sales calls and input reports into Aspire.
• Assist with collecting client payments.
• Maintain renewal rate of 75-85% of accounts.
• Effectively manage $1.5M of accounts.

Skills

Client relationship management

Upselling

Field supervision

Communication

Team coordination

Tools

Aspire

Job description

Maldonado Nursery and Landscaping in Corpus Christi, TX is seeking a Landscape Account Manager to manage a portfolio of accounts, build the book of business, and upsell existing clients. The role requires spending time in the field with your team to oversee performance, quality and financials, while collaborating with production and irrigation managers to meet company goals.

You will be the primary contact for clients, develop strong relationships, and lead a team of landscape professionals to