Account Manager

Santa Rita Landscaping; Mesa (AZ); On-site; USD 68,000 - 95,000; Full time

Benefits offered by this job

Family culture

Competitive pay

Incentives program

Paid vacation

Company vehicle

Health insurance

401(k)

Professional development

Job summary

Santa Rita Landscaping in Phoenix/Tucson area is seeking an Account Manager to grow our client base and deliver outstanding landscape management services. You will build relationships, present improvements within budget, and manage all communications within your client portfolio.

You will lead renewals, promote enhancements, and help achieve revenue goals while delivering top-quality service. This role offers a family-focused culture, strong compensation, and comprehensive benefits.

Qualifications

• 3+ years' experience in the landscape industry in an account management or similar capacity.
• Exceptional interpersonal communication and relationship building skills.
• Strong organization and conflict management abilities.
• Capacity to make critical judgments, solve problems and demonstrate careful attention to detail.
• Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
• Experience in managing enhancement sales and estimation.

Responsibilities

• Build and foster relationships with clients and ensure satisfaction
• Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
• Manage all customer communication within client portfolio.
• Partner with client to actively promote landscape enhancements to beautify existing properties.
• Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
• Lead in the resolution of customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the customer portfolio.

Skills

Interpersonal communication

Relationship building

Organization

Conflict management

Judgment and problem solving

Attention to detail

Leadership

Enhancement sales & estimation

Job description

For almost 40 years, Santa Rita Landscaping has been serving the Phoenix and Tucson markets. Known as one of Arizona's largest and best companies for landscape management, we believe that customer service is an attitude, not a department, and use that philosophy to create lasting relationships with our customers. The Customer Experience is at the center of every decision made at Santa Rita Landscaping, no matter how big or small!

Job Description

The Opportunity
Growth creates opportunity! We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As an Account Manager, you'll:

• Build and foster relationships with clients and ensure satisfaction
• Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
• Manage all customer communication within client portfolio.
• Partner with client to actively promote landscape enhancements to beautify existing properties.
• Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
• Lead in the resolution of customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the customer portfolio.

If this sounds exciting to you, we are seeking a leader with these qualifications:

• 3+ years' experience in the landscape industry in an account management or similar capacity
• Exceptional interpersonal communication and relationship building skills
• Strong organization and conflict management abilities
• Capacity to make critical judgments, solve problems and demonstrate careful attention to detail
• Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
• Experience in managing enhancement sales and estimation

As an Account Manager, you will enjoy:

• Family company culture from the ground up
• Industry leading compensation
• Quarterly and annual performance-based incentive program
• Paid vacation and holidays
• Company vehicle, laptop and phone
• Full suite of health insurance -- medical, dental, vision, etc.
• 401(k) with company match
• Accelerated professional development opportunities

Pay Range

$68K - $95K

Location Information

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At HeartLand, we believe in the inherent worth of every individual. Guided by our core principle of Respect - "We believe in the Golden Rule" - we are committed to fostering a workplace where everyone is treated with dignity and fairness.

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