Strategic Landscape Account Manager

Santa Rita Landscaping Inc.; Tucson (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Laptop

Phone

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacation and holidays

Professional development

Job summary

Santa Rita Landscaping Inc. is seeking a motivated Commercial Landscape Account Manager to nurture client relationships, assess properties, and translate needs into actionable plans for our production teams.

You will monitor landscape health, communicate expectations, and identify opportunities to expand services. The role emphasizes proactive problem solving, strong communication, and driving customer satisfaction while supporting contract renewals.

Qualifications

• Prior experience in commercial landscape maintenance is preferred, but not required.
• Experience managing customer relationships, accounts, properties, or service-based clients is a plus.
• Experience in sales, estimating, account management, property management, or a related field is beneficial.
• Working knowledge of landscape maintenance practices, irrigation, plant health, and seasonal services is preferred.
• Ability and willingness to learn the landscape industry and develop knowledge of horticulture, irrigation, and maintenance practices.
• Ability to conduct property inspections and recognize quality and service concerns.
• Strong client communication and relationship-management skills.
• Ability to collaborate effectively with field and production teams.
• Strong organizational skills with the ability to manage multiple properties, clients, and priorities.
• Proactive problem-solving approach and strong attention to detail.
• Comfortable identifying opportunities to improve properties and grow customer accounts.
• Valid driver's license

Responsibilities

• Manage relationships with commercial landscape maintenance clients
• Conduct routine property walks and proactively address quality concerns
• Communicate client expectations and property needs to production teams
• Monitor landscape health, irrigation concerns, seasonal needs, and overall property appearance
• Develop recommendations and estimates for landscape enhancements
• Present enhancement opportunities and secure additional work
• Resolve service concerns promptly and professionally
• Support contract renewals and maintain strong client retention
• Manage account revenue, profitability, and customer satisfaction goals
• Build strong relationships with clients and internal teams while learning and applying landscape industry best practices

Skills

Client relationship management

Account management

Sales and upselling

Property management

Estimating

Project coordination

Job description

Santa Rita Landscaping Inc. is seeking a motivated Commercial Landscape Account Manager to nurture client relationships, assess properties, and translate needs into actionable plans for our production teams.

You will monitor landscape health, communicate expectations, and identify opportunities to expand services. The role emphasizes proactive problem solving, strong communication, and driving customer satisfaction while supporting contract renewals.