Account Manager, Landscape & Client Growth

JML Landscape Management; Bridgeville (Allegheny County); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Family culture

Competitive pay

Incentives

Paid time off

Company vehicle

Health insurance

401(k)

Professional development

Job summary

JML Landscape Management in Pittsburgh, PA is seeking an Account Manager to grow client relationships and ensure service excellence. You will present landscape improvement recommendations, manage all client communications, and drive renewals and revenue within your portfolio.

Ideal candidates have 3+ years in landscape account management, exceptional interpersonal skills, strong organization, and the ability to lead and resolve challenges independently while aligning with company goals.

Qualifications

• 3+ years' experience in the landscape industry in an account management or similar capacity.
• Exceptional interpersonal communication and relationship building skills.
• Strong organization and conflict management abilities.
• Capacity to make critical judgments, solve problems and demonstrate careful attention to detail.
• Determination to exceed the goals of position, department, and company by working independently and as an effective leader.
• Experience in managing enhancement sales and estimation.

Responsibilities

• Build and foster relationships with clients and ensure satisfaction.
• Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
• Manage all customer communication within client portfolio.
• Partner with client to actively promote landscape enhancements to beautify existing properties.
• Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
• Lead in the resolution of customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the customer portfolio.

Skills

Account management

Interpersonal skills

Conflict resolution

Sales estimation

Leadership

Organizational skills

Independent work

Job description

JML Landscape Management in Pittsburgh, PA is seeking an Account Manager to grow client relationships and ensure service excellence. You will present landscape improvement recommendations, manage all client communications, and drive renewals and revenue within your portfolio.

Ideal candidates have 3+ years in landscape account management, exceptional interpersonal skills, strong organization, and the ability to lead and resolve challenges independently while aligning with company goals.