Account Manager, Inside Sales

LED Lighting Supply; Nashua (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

LED Lighting Supply in Nashua, NH is expanding its Account Manager, Inside Sales team. You will develop and expand customer relationships, create targeted selling strategies, and drive sales growth across lighting products. The role emphasizes serving customers, closing deals, and delivering an exceptional experience.

Ideal candidates are CRM proficient, able to craft growth plans, and capable of navigating ambiguity to meet sales goals while maintaining urgency and high-quality service.

Qualifications

• Experience using a CRM to manage customer relationships.
• Proven ability to achieve sales goals and grow accounts.
• Strong communication and interpersonal skills for customer engagement.

Responsibilities

• Generate sales via incoming and self-generated leads.
• Proactively manage and drive growth through sales of lighting, poles and fans products within assigned accounts.
• Prospect for net new business with assigned companies.
• Develop and leverage relationships with key decision makers over the phone, sms and email.
• Identify and solve customer needs, provide consultation on products and services to support customer's short and long-term business objectives.
• Focus on up-selling and cross-selling and uncovering future sales opportunities within existing accounts.
• Optimize personal sales productivity through call planning and expert CRM utilization.
• Research and gain understanding of the customer needs, including identifying the work scope and specification requirements, assisting with energy rebates, and configuring lighting layouts for space and efficiency planning.

Skills

CRM software

Sales

Account management

Communication

Job description

We are expanding our Account Manager, Inside Sales team in Nashua, NH. If you are interested in winning deals, driving repeat customers, and providing excellent customer service this may be a great role for you!

As an Account Manager, you'll be responsible for developing and expanding customer relationships and creating targeted selling strategies to drive sales growth. Your relationships, curiosity, and ability to uncover customer challenges and offer a solution is what you'll leverage to grow sales and deliver an exceptional customer experience.

Your Primary Objectives

• Generate sales via incoming and self-generated leads.
• Proactively manage and drive growth through sales of lighting, poles and fans products within assigned accounts.
• Prospect for net new business with assigned companies.
• Develop and leverage relationships with key decision makers over the phone, sms and email.
• Identify and solve customer needs, provide consultation on products and services to support customer's short and long-term business objectives.
• Focus on up-selling and cross-selling and uncovering future sales opportunities within existing accounts.
• Optimize personal sales productivity through call planning and expert CRM utilization.
• Research and gain understanding of the customer needs, including identifying the work scope and specification requirements, assisting with energy rebates, and configuring lighting layouts for space and efficiency planning.

The Type We Are Looking For

• CRM power user
• Demonstrated ability to create and execute strategies for establishing and growing customer relationships to meet and exceed sales goals.
• Ability to navigate ambiguity and change and make quick, smart decisions sometimes with limited information.
• Desire to work hard and with urgency to close the sale.