Account Manager - Inside Sales

Kloeckner Metals Corporation; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Kloeckner Metals Corporation in Columbus, OH seeks an Account Manager to be the primary point of contact for assigned accounts, developing relationships with customers and stakeholders and identifying new opportunities.

The role emphasizes orders, contract negotiation, and collaboration with the sales team to meet quotas, with equal emphasis on customer service and analytical insights.

Qualifications

• 1+ years of relevant work experience.
• Bachelor’s degree or degree with equivalent relevant work experience, preferred.
• Excellent listening, negotiation, and presentation skills.
• Customer service oriented.
• Ability to prioritize tasks and manage multiple accounts.
• Problem-solving and analytical skills to interpret sales performance and market trends.
• Results driven with high-performance standards of themselves and others.

Responsibilities

• Process timely and accurate orders in accordance with customer needs.
• Build and maintain strong, long-term client relationships.
• Develop trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Negotiate contracts and close agreements to maximize profits.
• Develop new business with existing customers and/or identify areas of improvement to meet sales quotas.
• Collaborate with sales team to identify and grow opportunities within territory.
• Coordinate with management to assure optimum lead-time and inventory levels.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Advise management of challenging customer requests and escal[e] issues as needed.
• Other related duties as assigned.

Skills

Customer relationships

Negotiation

Presentation skills

Listening skills

Time management

Analytical thinking

Sales mindset

Education

Bachelor’s degree or degree with equivalent relevant work experience, preferred

Job description

Job Summary

The Account Manager is an internal sales role that serves as the primary point of contact for all matters specific to assigned accounts. The Account Manager is responsible for developing strong relationships with customers, connecting with key business executives and stakeholders, and identifying new business opportunities among existing customers.

Job Responsibilities

• Process timely and accurate orders in accordance with customer needs
• Build and maintain strong, long-term client relationships
• Develop trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Negotiate contracts and close agreements to maximize profits
• Develop new business with existing customers and/or identify areas of improvement to meet sales quotas
• Collaborate with sales team to identify and grow opportunities within territory
• Coordinate with management to assure optimum lead-time and inventory levels
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Advise management of challenging customer requests and escal[e] issues as needed
• Other related duties as assigned

Preferred Education and/or Experience

• 1+ years of relevant work experience
• Bachelor’s degree or degree with equivalent relevant work experience, preferred
• Excellent listening, negotiation, and presentation skills
• Customer service oriented
• Ability to prioritize tasks and manage multiple customer accounts
• Problem-solving and analytical skills to interpret sales performance and market trends
• Results driven individual with high-performance standards of themselves and others

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.