Account Manager I: Exterior Services & Client Success

PHFM; Crowley (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) Retirement Plan with company match

PTO and paid parental leave

Wellness activities

Ongoing professional development

Job summary

A leading facilities services provider in Crowley, Texas is seeking an Account Manager I to enhance customer service and manage client relationships. The ideal candidate should have two to four years of relevant experience, with a strong knowledge of Microsoft Office applications, especially Excel. This role involves solving service issues, overseeing work orders, and supporting the team in client interactions. Join a company that values professional growth and offers comprehensive benefits including medical, 401(k), and paid time off.

Qualifications

• Two to four years of related experience and/or training.
• Previous experience in Exterior Services and/or Facilities Maintenance is a plus.

Responsibilities

• Serving customers by providing service information and resolving service issues.
• Manage work orders and client relationships.
• Develop positive client relationships and handle minor escalations.
• Provide support to team members on service scope and client inquiries.

Skills

Proficient in Microsoft Office Applications

Intermediate to advanced Excel skills

Customer service skills

Job description

A leading facilities services provider in Crowley, Texas is seeking an Account Manager I to enhance customer service and manage client relationships. The ideal candidate should have two to four years of relevant experience, with a strong knowledge of Microsoft Office applications, especially Excel. This role involves solving service issues, overseeing work orders, and supporting the team in client interactions. Join a company that values professional growth and offers comprehensive benefits including medical, 401(k), and paid time off.