Exterior Services Account Manager I – Growth & Support

PHFM; Westerville (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) Retirement Plan with company match

PTO and Paid Parental Leave

Wellness activities

Ongoing professional development

Job summary

A leading service provider in Ohio is seeking an ACCOUNT MANAGER I to enhance customer relationships and resolve service issues. The role includes managing work orders, handling client calls, and providing support to team members. The ideal candidate has 2-4 years of relevant experience and is proficient in Microsoft Office and Excel. The company offers a comprehensive benefits package, including medical plans, 401(k), and professional development opportunities.

Qualifications

• Related experience in Exterior Services and/or Facilities Maintenance is a plus.
• Ability to manage client calls and work orders.

Responsibilities

• Serves customers by providing service information and resolving service issues.
• Manages work orders and client relationships alongside teammates.
• Handles minor escalations and develops positive client relationships.

Skills

Microsoft Office Applications

Intermediate to advanced Excel skills

Education

Two to Four years related experience and/or training

Job description

A leading service provider in Ohio is seeking an ACCOUNT MANAGER I to enhance customer relationships and resolve service issues. The role includes managing work orders, handling client calls, and providing support to team members. The ideal candidate has 2-4 years of relevant experience and is proficient in Microsoft Office and Excel. The company offers a comprehensive benefits package, including medical plans, 401(k), and professional development opportunities.