Account Manager I: Exterior Services & Client Success

PHFM; Michigan; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) Retirement Plan with company match

Paid Time Off and Company Holidays

Wellness activities

Ongoing professional development

Job summary

A leading facilities management company based in Michigan seeks an Account Manager I to provide outstanding customer service by managing client inquiries, resolving service issues, and collaborating with Account Managers. The ideal candidate will bring 2-4 years of related experience and excel in Microsoft Office applications, particularly Excel. This role offers comprehensive benefits including medical plans, retirement savings, and ongoing professional development opportunities, all aimed at supporting your growth within the organization.

Qualifications

• Previous experience in Exterior Services and/or Facilities Maintenance is a plus.
• Must be able to manage client calls in absence of higher-level Account Managers.

Responsibilities

• Provide service information and resolve service issues via phone/email.
• Manage work orders and client relationships alongside teammates and leadership.
• Assist with daily reporting and collaborate with Account Managers.

Skills

Microsoft Office Applications

Intermediate to advanced Excel skills

Education

Two to Four years related experience

Job description

A leading facilities management company based in Michigan seeks an Account Manager I to provide outstanding customer service by managing client inquiries, resolving service issues, and collaborating with Account Managers. The ideal candidate will bring 2-4 years of related experience and excel in Microsoft Office applications, particularly Excel. This role offers comprehensive benefits including medical plans, retirement savings, and ongoing professional development opportunities, all aimed at supporting your growth within the organization.