Account Manager - Health Insurance & Client Growth

HCSC Group; Houston (TX); Hybrid; USD 48,000 - 86,000; Full time

Job summary

Health Care Service Corporation in Houston seeks an Account Manager to serve as the primary contact for customers and brokers, driving account retention and successful enrollments. You will coordinate renewals, analyze needs, and collaborate with internal teams to resolve complex service issues.

The role emphasizes consultative support, data-driven insights, and proactive relationship management to deliver outstanding client experiences.

Qualifications

• Bachelor Degree and 1 year of health insurance/health care service/sales/marketing experience.
• Or 5 years in health care management in a marketing service representative role.
• Or 5 years in sales/marketing or health care management/claims related roles.

Responsibilities

• Serve as the main contact for assigned customers and brokers.
• Manage day-to-day account servicing and inquiries.
• Support retention and renewal strategies with proactive engagement.
• Coordinate new accounts, renewals, and enrollment activities.
• Discuss plan options and guide benefit-related services.
• Collaborate with internal teams to resolve service issues.
• Prepare and present renewal data and customer communications.
• Maintain accurate customer records and meeting notes.
• Ensure HIPAA compliance and company policies.

Skills

Relationship management

Consultative selling

Organizational skills

Problem-solving

Education

Bachelor Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Access

Job description

Health Care Service Corporation in Houston seeks an Account Manager to serve as the primary contact for customers and brokers, driving account retention and successful enrollments. You will coordinate renewals, analyze needs, and collaborate with internal teams to resolve complex service issues.

The role emphasizes consultative support, data-driven insights, and proactive relationship management to deliver outstanding client experiences.