Account Manager: Growth, Service & Collections

Rent-A-Center, Inc.; City of Rochester (NY); Vor Ort; USD 25.000 - 26.000; Vollzeit

Benefits dieser Stelle

Weekly pay

401(k) with company match

Medical, dental, vision insurance

Paid time off

Flexible Spending & Health Savings

Zusammenfassung

Rent-A-Center is looking for an Account Manager to oversee a portfolio of rental accounts and deliver exceptional customer service. The role includes driving account performance, completing deliveries and pickups, and building strong customer relationships in a fast-paced environment.

You will conduct early-stage collections, maintain account health, and contribute to sales growth while adhering to RAC mission and core values.

Qualifikationen

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Aufgaben

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Kenntnisse

Communication skills

Customer service

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Rent-A-Center is looking for an Account Manager to oversee a portfolio of rental accounts and deliver exceptional customer service. The role includes driving account performance, completing deliveries and pickups, and building strong customer relationships in a fast-paced environment.

You will conduct early-stage collections, maintain account health, and contribute to sales growth while adhering to RAC mission and core values.