Account Manager: Growth, White-Glove Service, Weekly Pay

Rent-A-Center; Vernon (Wyoming County); Hybrid; USD 19,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life & di

Industry leading 401(k) with company

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Job summary

Rent-A-Center in the United States is seeking an Account Manager to oversee rental accounts, deliver outstanding service, sell new products, and support account health through early-stage collections and strong relationships. The role involves completing deliveries and pickups, maintaining showroom standards, and driving overall customer satisfaction.

The position is full-time with a Monday–Saturday schedule and Sundays off plus one weekday.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center in the United States is seeking an Account Manager to oversee rental accounts, deliver outstanding service, sell new products, and support account health through early-stage collections and strong relationships. The role involves completing deliveries and pickups, maintaining showroom standards, and driving overall customer satisfaction.

The position is full-time with a Monday–Saturday schedule and Sundays off plus one weekday.