Account Manager: Grow Accounts, Deliver & Delight

Rent-A-Center; Coatesville (Chester County); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Insurance: medical, dental, vision, 1

Life & disability insurance

401(k) with company match

Job summary

Rent-A-Center, Inc. is seeking an Account Manager to oversee a portfolio of rental accounts, deliver white-glove service, and drive sales growth.

The role involves driving deliveries, coordinating pickups, and conducting early-stage collections while maintaining store standards and customer relationships. The position emphasizes strong communication, a high school diploma, a valid driver’s license, and the ability to lift heavy merchandise.

Qualifications

• High school diploma or equivalent required.
• 18+ years of age.
• Valid driver’s license with a clean driving record.
• Excellent communication and customer service skills.
• Able to lift and move heavy merchandise.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection targets.
• Deliver, install, and service merchandise; complete deliveries and pickups.
• Provide in-store, phone, and home customer service; generate new rental agreements.
• Maintain showroom standards and company vehicles; adhere to safety guidelines.

Skills

Strong communication

Customer service

Sales oriented

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. is seeking an Account Manager to oversee a portfolio of rental accounts, deliver white-glove service, and drive sales growth.

The role involves driving deliveries, coordinating pickups, and conducting early-stage collections while maintaining store standards and customer relationships. The position emphasizes strong communication, a high school diploma, a valid driver’s license, and the ability to lift heavy merchandise.