Account Manager: Grow Accounts & Deliver White-Glove Service

Rent-A-Center; San Antonio (TX); Hybrid; USD 22.000 - 23.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Paid time off

Health insurance

Dental and vision

401(k) with company match

HSA/FSA available

Growth opportunities

Zusammenfassung

Rent-A-Center is hiring for an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance while handling deliveries and follow-ups. The role emphasizes settlements, relationship building, and promoting new rental agreements within a fast-paced store environment.

You will engage with customers in-store, over the phone, and in their homes, ensuring outstanding service and adherence to safety and company guidelines.

Qualifikationen

• High school diploma or equivalent required.
• Must be 18 years of age or older.
• Valid driver’s license with a clean driving record.
• Strong communication and customer service skills required.

Aufgaben

• Oversee an assigned portfolio of accounts and maintain strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection targets.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and account follow-ups.
• Provide white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise while adhering to safety guidelines.
• Maintain showroom standards and company vehicles.

Kenntnisse

Customer service

Communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Rent-A-Center is hiring for an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance while handling deliveries and follow-ups. The role emphasizes settlements, relationship building, and promoting new rental agreements within a fast-paced store environment.

You will engage with customers in-store, over the phone, and in their homes, ensuring outstanding service and adherence to safety and company guidelines.