Account Manager: Growth, Deliveries & White-Glove Service

Rent-A-Center; West Virginia; On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

401(k) with company match

Paid time off

Medical, dental, vision insurance

Flexible Spending Account

Job summary

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance. The role involves completing deliveries and pickups, maintaining store standards, and conducting early-stage collections to support sales growth.

18+ with reliable transportation is required. This full-time position offers weekly pay and advancement opportunities within a growing network of Rent-A-Center locations.

Qualifications

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Valid driver's license with a good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Complete deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and at customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Education

HS Diploma

Job description

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance. The role involves completing deliveries and pickups, maintaining store standards, and conducting early-stage collections to support sales growth.

18+ with reliable transportation is required. This full-time position offers weekly pay and advancement opportunities within a growing network of Rent-A-Center locations.