Account Manager: Growth, White-Glove Delivery

Rent-A-Center; Woonsocket (RI); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Insurance

401(k) with match

HSA/FSA

Job summary

Rent-A-Center is hiring for an Account Manager position focused on managing rental accounts, delivering exceptional customer service, and driving sales. The role includes conducting early-stage collections, completing deliveries and pickups, and maintaining showroom standards.

The candidate should have a high school diploma or equivalent, be at least 18 years old, hold a valid driver’s license with a good driving record, and possess strong communication and customer service skills.

Qualifications

• Strong communication and customer service skills.
• Minimum education: high school diploma or equivalent.
• Must be at least 18 years old.
• Valid driver’s license with good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments using management tools.
• Complete routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise; maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for an Account Manager position focused on managing rental accounts, delivering exceptional customer service, and driving sales. The role includes conducting early-stage collections, completing deliveries and pickups, and maintaining showroom standards.

The candidate should have a high school diploma or equivalent, be at least 18 years old, hold a valid driver’s license with a good driving record, and possess strong communication and customer service skills.