Account Manager: Grow Accounts, Deliver & Service

Rent A Center; Hanover (York County); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Industry leading 401(k) with company

Job summary

Rent-A-Center is seeking an Account Manager to manage a portfolio of rental accounts, deliver exceptional customer service, and drive sales growth. Youll perform deliveries, pickups, and in-home service, building strong customer relationships across in-store and remote touchpoints.

The role requires a high school diploma, 18+ years of age, and a valid driver0s license with a good driving record. This is a full-time position with a Monday–Saturday schedule, Sundays off, and comprehensive

Qualifications

• High school diploma or equivalent is required.
• At least 18 years of age.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (16 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers2 homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.

Skills

Strong communication

Customer service

Valid driver0s license

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to manage a portfolio of rental accounts, deliver exceptional customer service, and drive sales growth. Youll perform deliveries, pickups, and in-home service, building strong customer relationships across in-store and remote touchpoints.

The role requires a high school diploma, 18+ years of age, and a valid driver0s license with a good driving record. This is a full-time position with a Monday–Saturday schedule, Sundays off, and comprehensive