Account Manager: Growth, Delivery & White-Glove Service

Rent-A-Center, Inc.; Shelby (NC); Presencial; USD 20.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Paid time off

Health insurance

401(k) with company match

Descripción de la vacante

Rent-A-Center, Inc. is seeking an Account Manager to manage rental accounts, provide exceptional customer service, drive account performance, and support sales growth. Responsibilities include deliveries, pickups, and maintaining store standards while ensuring safety and adherence to company guidelines.

The role requires a high school diploma or equivalent, 18+ years old, and a valid driver’s license. You will build relationships, perform early-stage collections, and contribute to a positive

Formación

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsabilidades

• Oversee an assigned portfolio of accounts and maintain relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Conocimientos

Strong communication

Customer service

Educación

High school diploma or equivalent

Descripción del empleo

Rent-A-Center, Inc. is seeking an Account Manager to manage rental accounts, provide exceptional customer service, drive account performance, and support sales growth. Responsibilities include deliveries, pickups, and maintaining store standards while ensuring safety and adherence to company guidelines.

The role requires a high school diploma or equivalent, 18+ years old, and a valid driver’s license. You will build relationships, perform early-stage collections, and contribute to a positive