Account Manager - Growth, Service & Deliveries

Rent-A-Center; Dickson (TN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Flexible Spending Account

Health Savings Account

Supplemental insurance

Voluntary insurance options

Job summary

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver top-tier customer service, and drive sales while coordinating deliveries and pickups. The role emphasizes maintaining account health and securing payment commitments, with a focus on in-store, phone, and in-home support.

The position offers full-time hours, requires a high school diploma, and a valid driver’s license. You’ll join a team dedicated to customer satisfaction and responsible account management.

Qualifications

• High school diploma or equivalent
• 18 years of age
• Valid driver's license
• Strong communication and customer service skills

Responsibilities

• Oversee an assigned portfolio of accounts and maintain relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Communication skills

Customer service

Valid driver's license

Age 18+

High school diploma

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver top-tier customer service, and drive sales while coordinating deliveries and pickups. The role emphasizes maintaining account health and securing payment commitments, with a focus on in-store, phone, and in-home support.

The position offers full-time hours, requires a high school diploma, and a valid driver’s license. You’ll join a team dedicated to customer satisfaction and responsible account management.