Growth Account Manager – Customer Success in Finance

Wallace Finance; Neosho (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Paid vacation

Monthly bonus opportunities

Job summary

Wallace Finance in Missouri is hiring a friendly Account Manager to deliver outstanding customer service and assist with loan questions, payments, and documentation. You will interact with customers in person or by phone. The role emphasizes building positive relationships, maintaining branch operating standards, and collaborating with management to grow the business.

Occasional travel may be required. We offer health, dental, vision and life insurance, a 401(k) plan with company match, paid

Responsibilities

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business
• This position may require occasional travel.

Job description

Wallace Finance in Missouri is hiring a friendly Account Manager to deliver outstanding customer service and assist with loan questions, payments, and documentation. You will interact with customers in person or by phone. The role emphasizes building positive relationships, maintaining branch operating standards, and collaborating with management to grow the business.

Occasional travel may be required. We offer health, dental, vision and life insurance, a 401(k) plan with company match, paid