Account Manager — Customer Service with Growth Bonuses

Wallace-Management-Co.; Centre (AL); Presencial; USD 28.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, vision, and life保险 for

401(k) plan with company match

Paid holidays and vacation

Monthly bonus opportunities

Descripción de la vacante

Wallace Finance seeks an Account Manager to deliver outstanding customer service and support across loan processes at our branch. You will handle inquiries, assist with payments, and ensure smooth loan documentation while maintaining strong customer relationships.

This role requires effective communication, attention to detail, and a willingness to travel occasionally to support multiple branches. Full-time opportunity with growth potential within Wallace Management Company.

Formación

• Experience in customer service or sales is preferred.
• Ability to communicate clearly by phone or in person.
• Willingness to travel occasionally as needed.

Responsabilidades

• Provide quick and friendly customer service in person or over the phone to assist with questions, or taking and posting loan payments
• Prepare loan documents and manage the application process
• Create and maintain positive customer relationships and keep in contact with customers regarding their loan status
• Contact customers to help them get back on track if they have overdue payments
• Partner with Management to maintain branch operating standards and grow the business

Conocimientos

Customer service

Loan processing

Documentation

Relationship building

Descripción del empleo

Wallace Finance seeks an Account Manager to deliver outstanding customer service and support across loan processes at our branch. You will handle inquiries, assist with payments, and ensure smooth loan documentation while maintaining strong customer relationships.

This role requires effective communication, attention to detail, and a willingness to travel occasionally to support multiple branches. Full-time opportunity with growth potential within Wallace Management Company.