Account Manager - Customer Care & Growth

Wallace Management Company LLC; Claremore (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Paid vacation

Monthly bonus

Job summary

Wallace Management Company LLC seeks an Account Manager to provide friendly, professional customer service and assist with loan documentation and payment processing. This full-time role supports branch operations and helps customers stay on track with their loan status.

You’ll engage with clients in person or over the phone, build positive relationships, and collaborate with management to uphold standards and grow the business. Occasional travel may be required.

Qualifications

• This role requires strong customer service or sales experience.
• Ability to manage loan documents and payments.

Responsibilities

• Providing quick and friendly customer service in person or by phone.
• Preparing loan documents and managing the application process.
• Maintaining positive customer relationships and tracking loan status.
• Contacting customers about overdue payments and coordinating with management to grow the branch.

Skills

Customer service

Communication

Sales skills

Organizational skills

Job description

Wallace Management Company LLC seeks an Account Manager to provide friendly, professional customer service and assist with loan documentation and payment processing. This full-time role supports branch operations and helps customers stay on track with their loan status.

You’ll engage with clients in person or over the phone, build positive relationships, and collaborate with management to uphold standards and grow the business. Occasional travel may be required.