Customer-Centric Loan Account Manager

Appone; Kennett (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid holidays

Vacation time

Monthly bonus opportunities

Job summary

Wallace Finance is seeking an Account Manager to provide outstanding customer service and support with loan payments and account management. The role involves handling inquiries in person or by phone and processing loan documents at a busy branch.

You will build lasting customer relationships, monitor loan status, and collaborate with management to maintain branch standards and drive business growth. Travel may be occasional.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Experience in sales or loan products is a plus.

Responsibilities

• Provide quick and friendly customer service in person or by phone to assist with questions or payments.
• Prepare loan documents and manage the loan application process.
• Create and maintain positive customer relationships and monitor loan status.

Skills

Customer service

Communication

Sales experience

Job description

Wallace Finance is seeking an Account Manager to provide outstanding customer service and support with loan payments and account management. The role involves handling inquiries in person or by phone and processing loan documents at a busy branch.

You will build lasting customer relationships, monitor loan status, and collaborate with management to maintain branch standards and drive business growth. Travel may be occasional.