Account Manager: Customer Programs & Display Projects

Socket.dev; Cumberland (RI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Year-round employment

Career growth opportunities

Competitive pay and benefits (health,

401(k) with company match

Job summary

The Royal Group, an affiliate of Schwarz Partners, is seeking an Account Manager to support our Cumberland, RI facility. You will manage customer programs from concept to completion, serving as the primary contact throughout display development, production and fulfillment.

Strong communication and project management skills are essential. The role requires attention to detail and the ability to handle multiple projects while building lasting customer relationships, with a focus on delivering

Qualifications

• Strong written and verbal communication skills are required.
• Excellent interpersonal and relationship-building abilities are essential.
• Strong organizational and time management skills are needed.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Customer focus mindset with a commitment to delivering exceptional service.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Solicit and receive display design requests from customers.
• Obtain product samples and gather necessary product information.
• Coordinate rendering requests based on SKU assortment and display type.
• Review rendering options and recommendations with customers.
• Initiate prototype requests based on customer selections.
• Present and review prototypes with customers.
• Coordinate pricing based on design spec, quantities, and artwork requirements.
• Review pricing proposals with customers and address questions.
• Obtain purchase orders from customers.
• Attend pre-production meetings to ensure project readiness.
• Attend pre-fulfillment meetings to support successful execution.
• Provide shipping documentation and updates to customers.
• Follow up on outstanding accounts receivable matters as needed.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Customer focus

Independent and collaborative work

Project mult-tasking

Education

Associate or Bachelor’s degree in business/related field

Tools

MS Office Suite

Job description

The Royal Group, an affiliate of Schwarz Partners, is seeking an Account Manager to support our Cumberland, RI facility. You will manage customer programs from concept to completion, serving as the primary contact throughout display development, production and fulfillment.

Strong communication and project management skills are essential. The role requires attention to detail and the ability to handle multiple projects while building lasting customer relationships, with a focus on delivering