Account Manager

Roylo Partners; Washington, Baltimore (District of Columbia, MD); On-site; USD 60,000 - 100,000; Full time

Job summary

Roylo Partners is seeking an Account Manager in Washington, DC to manage client relationships, coordinate ongoing account activity, and ensure customers receive consistent, professional support.

You will work closely with clients and internal teams to understand priorities, manage requests, monitor progress, and handle account needs from start to finish.

Qualifications

• Previous experience in account management, client services, customer success, sales, business development, or a related role is preferred.
• Strong communication and relationship-building skills
• Excellent organization and attention to detail
• Confidence communicating with clients and internal teams
• The ability to manage multiple accounts and priorities

Responsibilities

• Manage day-to-day communication with assigned clients
• Build and maintain strong professional relationships
• Understand client needs and coordinate appropriate solutions
• Act as a point of contact for account questions and requests
• Coordinate projects, deliverables, and follow-up activities
• Work with internal teams to keep client requirements on track
• Monitor account activity, deadlines, and outstanding actions
• Prepare account updates, reports, and relevant documentation
• Identify potential issues and coordinate timely resolutions
• Maintain accurate client records and account information
• Support account growth and ongoing client engagement
• Participate in client meetings and provide regular updates

Skills

Strong communication

Relationship-building

Organization & attention to detail

Confidence communicating with clients

Multitasking across accounts

Job description

Full-time | Monday–Friday | 8:30am–5:00pm

Build Stronger Client Relationships

We’re looking for an Account Manager to manage client relationships, coordinate ongoing account activity, and make sure customers receive consistent, professional support.

You’ll work closely with clients and internal teams to understand priorities, manage requests, monitor progress, and help ensure account needs are handled from start to finish.

Key Responsibilities

• Manage day-to-day communication with assigned clients
• Build and maintain strong professional relationships
• Understand client needs and coordinate appropriate solutions
• Act as a point of contact for account questions and requests
• Coordinate projects, deliverables, and follow-up activities
• Work with internal teams to keep client requirements on track
• Monitor account activity, deadlines, and outstanding actions
• Prepare account updates, reports, and relevant documentation
• Identify potential issues and coordinate timely resolutions
• Maintain accurate client records and account information
• Support account growth and ongoing client engagement
• Participate in client meetings and provide regular updates

Qualifications

Previous experience in account management, client services, customer success, sales, business development, or a related role is preferred.

We’re looking for someone who has:

• Strong communication and relationship-building skills
• Excellent organization and attention to detail
• Confidence communicating with clients and internal teams
• The ability to manage multiple accounts and priorities~(etc)