Senior Account Manager

Centric Elevator; Honolulu (HI); On-site; USD 90,000 - 130,000; Full time

Job summary

Centric Elevator is seeking a results-drivenClient Manager to lead relationships with key accounts in Hawaii. You will develop product solutions, ensure customer satisfaction and drive new business while coordinating cross-functional teams.

The role requires strong negotiation, presentation, and communication skills, plus experience in client retention and market research.

Qualifications

• Bachelor's degree or equivalent experience.
• 8+ years' of proven success in client management and client retention.
• Familiarity with sales performance metrics.
• Strong negotiation, presentation and communication skills.
• Exceptional organizational, time management and multi-tasking abilities.
• Familiarity with elevator or related service industry preferred.
• Strong writing skills.
• Ability to close sales.

Responsibilities

• Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction.
• Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships
• Manage multiple projects simultaneously while interfacing with different internal and external contact
• Prepare proposals and contracts
• Conduct market research to identify sales opportunities
• Internal collaboration

Skills

Customer oriented

Communication skills

Negotiation

Relationship management

Time management

Multi-tasking

Education

Bachelor's degree or equivalent

Job description

The ideal candidate will be customer-oriented with a drive to achieve goals and maintain a great customer experience. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills.

Responsibilities

• Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction
• Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships
• Manage multiple projects simultaneously while interfacing with different internal and external contact
• Prepare proposals and contracts
• Conduct market research to identify sales opportunities
• Internal collaboration

Qualifications

• Bachelor's degree or equivalent experience
• 8+ years' of proven success in client management and client retention
• Familiarity with sales performance metrics
• Strong negotiation, presentation and communication skills
• Exceptional organizational, time management and multi-tasking abilities
• Familiarity with elevator or related service industry preferred
• Strong writing skills
• Ability to close sales