Account Manager

VersaTube Building Systems; San Francisco (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading building systems firm in San Francisco is seeking an Account Manager to foster long-term relationships with customers. The role involves overseeing a portfolio of assigned clients, developing new business, and actively pursuing sales opportunities. Ideal candidates have excellent communication skills, a Bachelor's degree in relevant fields, and the ability to analyze data and industry trends effectively. This position offers a chance to work collaboratively with various departments while advocating for clients’ needs.

Responsibilities

• Communicate with clients to understand their needs and explain product value.
• Build relationships with clients based on trust and respect.
• Collaborate with internal departments to facilitate client need fulfillment.
• Collect and analyze data to learn about consumer behavior.
• Maintain accurate records pertaining to inventory and account notes.
• Maintain updated knowledge of company products and services.
• Resolve complaints and prevent additional issues by improving processes.
• Identify industry trends.
• Act as a client advocate with a focus on improving the buyer experience.

Skills

Exceptional verbal and written communication skills

Ability to collect, track, and analyze large amounts of data

Adaptability and strong problem-solving skills

Ability to build rapport and collaborate with others

Understanding of consumer behaviors and industry trends

Education

Bachelor's degree in sales, communications, or related field

More education or experience may be preferred

Job description

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Managers role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Responsibilities:

Communicating with clients to understand their needs and explain product value.

Building relationships with clients based on trust and respect.

Collaborating with internal departments to facilitate client need fulfillment.

Collecting and analyzing data to learn more about consumer behavior.

Keeping accurate records pertaining to inventory and account notes.

Maintaining updated knowledge of company products and services.

Resolving complaints and preventing additional issues by improving processes.

Identifying industry trends.

Acting as a client advocate with a focus on improving the buyer experience.

Bachelors degree in sales, communications, or related field.

More education or experience may be preferred.

Exceptional verbal and written communication skills.

Ability to collect, track, and analyze large amounts of data.

Adaptability and strong problem-solving skills.

Ability to build rapport and collaborate with others within the company and externally.

Understanding of consumer behaviors and industry trends.