Account Manager

Goertek Electronics; Santa Clara (CA); On-site; USD 127,000 - 189,000; Full time

Job summary

Goertek Electronics in Santa Clara is seeking an Account Manager to support sales accounts and activities within a fast-paced, collaborative team. You will manage opportunities, engage tier-one customers, and drive cross-functional collaboration across design, manufacturing, and fulfillment to ensure project success.

The role emphasizes strong relationship-building, strategic communication, and consistent delivery of data-driven proposals while coordinating with internal teams to meet client

Qualifications

• 3+ years of customer relationship management experience with account management and project management skills.
• Experience in a manufacturing business environment.
• Excellent verbal and written English communication; strong client relationships.

Responsibilities

• Work in a fast-paced, collaborative and dynamic team environment to manage opportunities and pipeline through the sales cycle.
• Deliver a world-class customer engagement experience to tier-one customers.
• Leverage sales tools to accelerate sales and maintain high activity levels.
• Present business ideas with high-quality proposals and strong messaging.
• Communicate with key account customers and develop actionable plans for complex problems.
• Lead cross-functional teams and review progress to adjust plans as needed.
• Streamline internal resources and support cross-functional teams across customer organizations.
• Build and manage resources to complete projects from design through implementation.
• Serve as internal client advocate and deliver sound business cases and reports.

Skills

CRM experience

Account Management

Project Management

English communication

Time management

Independent work

Cross-functional collaboration

Education

BA/BS degree

MS/MA degree

Job description

We are seeking an Account Manager professional in Goertek Electronics at our Santa Clara office to support our sales accounts and activities.

Responsibilities:

• Working in a fast-paced, collaborative and dynamic team environment with the team and to effectively manage opportunities and pipeline through the sales cycle.
• Passionate about Goertek’s customers and prospects to deliver a world-class customer engagement experience to our tier-one customers.
• Leverages best-in-class sales and communications tools to accelerate sales, maintaining high levels of activity.
• Leverage appropriate tool and present business ideas with high quality proposals and strong messaging.
• Effectively communicate with key account customers and find best solutions and actionable plans for complicated problems. Lead cross functional team implementing plan with periodical review and adjustment.
• Demonstrate strong leadership and provide clear and effective instructions in complicated situations.
• Streamlines internal resources and leads cross functional teams. Provide effective support to various teams across customer organization.
• Builds and manages resources required to complete projects from design through implementation.
• Acts as an inside champion between various teams internally in dealing with customer request and issues. Delivers sound business cases, as well as customer requested reports with information, data, and result-driven proposal.
• Operates at a strategic and tactical level to ensure client relationships are positive, expectations are set and managed appropriately, and the account remains a consistent source of lucrative revenue.
• Handles multiple projects simultaneously and prioritize tasks at a fast pace.
• Serves as the internal client advocate and provide balance to the development and manufacturing teams and provide direction to cross functional teams to ensure the successful execution of client projects.

Qualifications:

• MS/MA degree is preferred. BA/BS degree is a must.
• 3+ years of customer relationship management experience with strong Account Management and Project Management skills in a manufacturing business environment.
• Excellent verbal and written English communication skills, with a proven ability to build and maintain strong client relationships.
• Stays on top of product development cycle, manufacturing, material planning and supply chain management knowledge are preferred. Ability to demonstrate and communicate technical and engineering concepts with strong presentation skills.
• Excellent time management skills and ability to work independently or under supervision with a high level of integrity
• The base pay range for this role is between $127,029.00 and $189,222.00 annually and your base pay will depend on your skills, qualifications, experience, and location.