Account Manager

VetJobs; Santa Clara (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

ATR International in Santa Clara, CA is seeking an entry-level Account Manager to support and develop relationships with existing customers and consultants on assignment. You will be the day-to-day contact for routine account needs, coordinating with sales, recruiting, and operations to ensure a high-quality experience.

The role emphasizes execution and relationship-building for those early in their career, with responsibilities across onboarding, engagement tracking, and opportunities for

Qualifications

• 1–2+ years in administrative, coordination, customer service, or account support roles.
• Strong written and verbal communication with a customer-focused mindset.
• Organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Experience with CRM systems (Bullhorn or Salesforce) is preferred.

Responsibilities

• Build and maintain professional relationships with existing customers and consultants.
• Serve as day-to-day contact for routine account needs and engagement coordination.
• Monitor assignment health and escalate risks as needed.
• Document account activity and opportunities in the CRM system.

Skills

CRM proficiency

Interpersonal skills

Time management

Communication skills

Team collaboration

Education

Associates

Bachelors

Tools

Bullhorn

Salesforce

Microsoft Office

Job description

Job Title: Account Manager (Entry Level)

Job Description

Job Title: Account Manager (Entry Level)

Department: Sales
Position Type: Non-Exempt, Hourly
Location: Santa Clara, CA

The Account Manager is responsible for supporting and developing relationships with existing customers and active consultants currently on assignment. This role serves as a primary day-to-day point of contact for routine account needs while partnering closely with sales leadership to identify opportunities to expand ATR’s footprint within existing client organizations.
The position is execution- and relationship-focused and is designed for someone early in their career who is building foundational experience in account management, client engagement, and workforce solutions. The role works closely with sales, recruiting, operations, and finance to ensure a high-quality experience for both customers and consultants.

Key Responsibilities

Client & Consultant Relationship Support

• Build and maintain professional relationships with existing customers through regular check-ins, follow-ups, and service coordination.
• Serve as a day-to-day contact for active consultants on assignment, supporting engagement, issue resolution, and overall consultant experience.
• Monitor consultant assignment health, including start dates, end dates, extensions, and general satisfaction, escalating risks or issues as needed.
• Partner with operations and HR teams to ensure smooth onboarding and ongoing support experience for consultants.

Account Support & Expansion Coordination

• Support sales leadership by identifying account activity, engagement trends, and potential opportunities for account expansion within existing customers.
• Assist in tracking open roles, upcoming needs, and redeployment opportunities within assigned accounts.
• Participate in internal account reviews and planning discussions to support growth and retention strategies.
• Maintain accurate documentation of account activity, relationships, and opportunities in the CRM system.

Sales & Operational Coordination

• Maintain and update CRM systems with accurate client, consultant, and activity data.
• Assist with RFP responses, client documentation requests, and new customer setup in internal systems (e.g., Riley and other tools as required).
• Facilitate communication between sales, recruiting, operations, and finance to ensure timely and accurate service delivery.

Qualifications

• 1–2+ years of experience in an administrative, coordination, customer service, client support, or account support role
• Strong interpersonal and relationship-building skills with a customer-focused mindset.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Clear written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); exposure to CRM systems (e.g., Bullhorn, Salesforce) preferred.
• High attention to detail and a proactive, solution-oriented approach.
• Ability to work collaboratively within a team and follow defined processes in a fast-paced environment.
• Recent college graduates with either an AA or a BA degree will be considered

Compensation & Benefits

• Hourly Rate: $30/hour, based on experience
• Overtime Eligible
• Benefits: Medical, dental, vision, 401(k), and PTO in accordance with ATR benefit plans

Minimum Education Required

• Associates

Preferred Education

• Bachelors

Required Experience

• 1–2+ years of experience in an administrative, coordination, customer service, client support, or account support role
• Ability to work collaboratively within a team and follow defined processes in a fast-paced environment.

Preferred Experience

• Recent college graduates with either an AA or a BA degree will be considered

Required Skills

• Strong interpersonal and relationship-building skills with a customer-focused mindset.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Clear written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); exposure to CRM systems (e.g., Bullhorn, Salesforce) preferred.
• High attention to detail and a proactive, solution-oriented approach.

City*

Santa Clara

State*

California

Job Category

Sales

Job Code

Recruiter Recruitment

Affiliate Sponsor

ATR International

Salary Range

$60,000-$75,000