Account Manager

Annie International, Inc.; North Wales (Montgomery County); On-site; USD 55,000 - 75,000; Full time

Job summary

Annie International, Inc. in North Wales, PA is seeking an Internal Account Manager to work directly with the VP as new accounts come on board. You will communicate with clients and internal teams to understand and mitigate issues after orders are placed and ensure customer success.

The role is on-site five days a week with a short commute, travel up to 10% fully paid by the company, and requires ERP experience, Microsoft Office, and strong client-facing skills.

Qualifications

• US college education required.
• 2-3 years of account manager experience in consumer goods.
• Experience with ERP systems.
• Strong Microsoft Office and Excel skills.
• On-site 5 days a week with a commute of less than 45 minutes each way.
• Willingness to travel and travel fully paid by the company (about 10%).

Responsibilities

• Work cross-functionally within the company to communicate with all stakeholders in customers' success.
• Create and maintain relationships with customers to better understand and achieve their needs.
• Take orders from customers and enter data into the computer system.
• Manage inquiries and assist in resolving order issues.
• Project a personable, client-facing professional demeanor.

Skills

Client communication

Microsoft Office

Excel

Travel readiness

Education

College degree

Tools

ERP systems

Job description

Annie International, Inc. North Wales, Pennsylvania, (On-site)

Due to company growth, we are adding more internal account managers to the team. Work directly with the VP as new accounts come on board. Developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face after orders are placed.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Take orders from customers and enter data into computer system
• Manage inquiries and assist in resolving order issues
• Great personality to connect with clients.

Qualifications

• US College education is required
• 2-3 years of experience account manager in consumer goods
• Work on ERP systems
• Strong Microsoft office and excel experience
• Work onsite 5 days a week (travel to work less than 45 min each way)
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel when needed (fully paid for by company) Travel about 10%