Account Executive

Phila Communications; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Phila Communications is seeking an Account Manager to lead client relationships and oversee business accounts. This role focuses on enhancing customer interactions and ensuring timely delivery of services. Ideal candidates will have experience in account management and strong communication skills.

Responsibilities include developing new opportunities, negotiating contracts, and collaborating with cross-functional teams to maximize client satisfaction. The position may require some travel for client engagements.

Qualifications

• Experience in account management and developing new business opportunities.
• Strong verbal and written communication skills.
• Ability to juggle multiple account management projects.

Responsibilities

• Oversee customer account management and develop new business.
• Collaborate with sales team to achieve quotas.
• Facilitate timely delivery of solutions to customers.

Skills

Account management

Negotiation

Communication

Attention to detail

Education

Bachelor's degree in Business, Sales or related field

Tools

CRM software

Job description

Phila Communications is looking for an Account Manager to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions.

The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross‑functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.

Responsibilities

• Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits.
• Collaborate cross‑functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
• Ensure delivery to customers – Facilitate the timely and successful delivery of solutions according to customer needs and objectives.

Requirements

• Bachelor's degree in Business, Sales or related field.
• Strong verbal and written communication skills.
• Excellent listening, negotiation, and presentation abilities.
• Familiarity with CRM software preferred.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C‑level.
• Some travel required for this role.