Account Manager - Strategic Accounts

Amagi; New York (NY); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health/Medical coverage

401(k) Retirement with matching

Paid Time Off

Paid Parental Leave

Flexible Spending Accounts

Life and Disability Insurance

Job summary

Amagi, a leading media technology company, is seeking an Account Manager for its News Accounts team in New York. The role involves overseeing client relationships, ensuring smooth service delivery, and focusing on revenue growth. Ideal candidates should have 1-3 years of relevant experience, excellent communication skills, and a passion for the media and streaming technology.

Qualifications

• Experience in media operations or related field.
• Interest in news media and streaming technology.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as point of contact for assigned news accounts.
• Liaise with onboarding, support, and engineering teams.
• Monitor performance and identify upsell opportunities.

Skills

Client Support

Communication

Organization

Problem Solving

Education

1-3 years of experience in account management

Tools

Salesforce

Google Suite

AI tools

Analytics platforms

Media tech knowledge

Job description

Direct message the job poster from Amagi

Talent Acquisition Partner @ Amagi I SaaS GTM Recruiting I MediaTech I AdTech I OTT I CTV

Amagi is a next-generation media technology company providing cloud broadcast and targeted advertising solutions to broadcast and streaming TV platforms. Amagi enables content owners to launch, distribute, and monetize live, linear channels on Free Ad-supported Streaming TV and video services platforms. Amagi also offers 24x7 cloud-managed services bringing simplicity, advanced automation, and transparency to the entire broadcast operations. Overall, Amagi supports 700+ content brands, 800+ playout chains, and over 2100 channel deliveries on its platform in over 40 countries. Amagi is in New York, Los Angeles, Toronto, London, Paris, Melbourne, Seoul, and Singapore, with broadcast operations in New Delhi and an innovation center in Bangalore.

Role Overview

We are seeking an Account Manager to join our News Accounts team.

This role is ideal for someone with 1–3 years of experience in client support, account coordination, or media operations who is eager to grow within the broadcast and streaming technology space. This role will support the commercial needs of our news clients, ranging from traditional broadcasters to digital-first news publishers, ensuring smooth service delivery and high client satisfaction.

This is a sales role reporting into the North America revenue team and ultimately the Chief Revenue Officer. In addition to oversight of the business relationship with the customer, there is a strong focus on revenue growth.

Key Responsibilities

Client Support

• Serve as a day-to-day point of contact for assigned news accounts, managing entire accounts or working with other AMs to support Amagi’s largest news accounts.
• Liaise with the Amagi onboarding, support, and engineering teams, ensuring new projects are implemented quickly and new services are accurately portrayed on customer invoices.
• Work with Amagi’s finance team on all billing-related matters.
• Manage regular business reviews with customers and communicate product updates and aggregate feedback for the Amagi roadmap.
• Monitor performance of streaming and broadcast channels in the portfolio with an eye toward high viewership and customer profitability.
• Work closely with clients to understand business goals and their own commercial roadmap.
• Identify upsell and cross-sell opportunities for Amagi - new products, channels, and platform expansion opportunities.
• Support account renewals and prevent client churn and downsell.

Qualifications

• 1–3 years of experience in account management, client services, media operations, or a related field.
• Strong interest in the news media, broadcast technology and the streaming TV ecosystem.
• Excellent written and verbal communication skills.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Familiarity with Salesforce, Google Suite, AI tools and analytics platforms is a plus.
• Experience in media tech, OTT, or digital advertising is a strong advantage, but not required.

Compensation and Benefits:

In accordance with New York State Labor Law Section 194-B, the salary for this position is $60,000 per year. This salary represents the employer's good-faith compensation estimate at the time of this posting. If the position is bonus-eligible or commission-based, additional details will be provided during the interview process.

In addition to base salary, this role is eligible for the sales incentive plan, as well as a comprehensive benefits package.

• Health/Medical, Dental, and Vision coverage
• 401(k) Retirement with matching program up to 3%
• Paid Time Off - 4 weeks of vacation in addition to 12 paid holidays and volunteer time off
• Paid Parental Leave for both primary and secondary caregivers
• Paid "Pawternity" Leave for primary caregivers when a new pet has joined the family or fallen ill
• Flexible Spending Accounts (FSA)
• Life, AD&D, and Disability Insurance
• Employee Assistance Program (EAP)

Amagi is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Amagi will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Broadcast Media Production and Distribution

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