Strategic Account Manager

Pop-Up Talent; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading talent solutions company is seeking a Strategic Account Manager in New York to develop and manage relationships with high-impact partners. This role requires 5–8 years of experience, strong strategic vision, and the ability to drive partnership growth through data-driven initiatives. If you have a passion for building enduring relationships in eCommerce or tech, apply today.

Qualifications

• 5–8 years of experience in strategic account management, partnerships, or customer success.
• Background in eCommerce, fintech, SaaS, or B2B platforms strongly preferred.
• Ability to grow partnerships through co-marketing and product integrations.

Responsibilities

• Own post-sale partner relationships, leading onboarding and long-term success.
• Develop and execute growth plans that drive adoption and maximize partner value.
• Build strong relationships with partner stakeholders across multiple functions.

Skills

Strategic account management

Relationship management

Data-driven decision making

Project management

Communication

Tools

CRM tools

Job description

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This range is provided by Pop-Up Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $120,000.00/yr

Direct message the job poster from Pop-Up Talent

• We're seeking a highly motivated, strategic, and relationship-driven Strategic Account Manager to join our Partnerships team. In this role, you will manage and expand relationships with high-impact partners such as eCommerce platforms, fintech companies, SaaS providers, and merchant service ecosystems
• You'll take ownership of partner relationships post-sale—leading onboarding, implementation, and scaling efforts. Your goal will be to transform each partnership into a thriving, value-driven collaboration. This includes integrating our platform into partner ecosystems, launching joint go-to-market initiatives, and identifying opportunities to deepen engagement and adoption
• This is a high-impact role that blends strategic vision, execution, and strong relationship management. The ideal candidate is entrepreneurial, data-driven, and passionate about building partnerships that grow and evolve over time

KEY RESPONSIBILITIES

• Own post-sale partner relationships, leading onboarding, implementation, and long-term success strategies
• Develop and execute growth plans that drive adoption and maximize partner value
• Identify new ways to embed our platform into partner ecosystems (e.g., integrations, co-branded tools, embedded finance)
• Build strong relationships with partner stakeholders across Product, Marketing, and Sales
• Manage joint go-to-market efforts, including campaigns, training sessions, webinars, and events
• Serve as the internal champion for partners—ensuring execution, alignment, and measurable results
• Monitor account performance and use insights to improve outcomes and satisfaction
• Conduct regular business reviews and maintain consistent communication with partners
• Stay current on industry trends and partner developments to uncover new opportunities

REQUIREMENTS:

• At least 5–8 years of experience in strategic account management, partnerships, or customer success
• Background in eCommerce, fintech, SaaS, or B2B platforms strongly preferred
• Proven ability to grow partnerships through co-marketing, product integrations, and strategic collaboration
• Deep understanding of the eCommerce landscape and related tools/platforms
• Strong track record of turning strategic plans into actionable initiatives
• Experience managing post-sale handoffs and building long-term partner success
• Exceptional communication, relationship-building, and project management skills
• Ability to work independently and collaboratively in a fast-paced environment
• Highly organized with a data-driven mindset and attention to detail
• Proficiency in CRM tools, dashboards, and performance tracking
• Must be authorized to work in the United States

If you're excited to play a key role in expanding high-impact partnerships and driving long-term growth, we'd love to hear from you.

We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.

req25-00580

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

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